Lawsuit: Amazon Failed to Disclose Facial Recognition Usage to New York Shoppers

Lawsuit: Amazon Failed to Disclose Facial Recognition Usage to New York Shoppers

Amazon is facing a new class-action lawsuit alleging that the company failed to disclose its use of facial recognition technology to customers of Amazon Go convenience stores in New York City.

CNBC reports that a class-action lawsuit against Amazon claims that the company failed to disclose to its customers in New York City that they were being watched by facial recognition technology in its Amazon Go convenience stores. A 2021 New York law requiring businesses to post signs if they are tracking customers’ biometric information, such as facial scans or fingerprints, was broken by Amazon, according to the lawsuit.

 

Lawsuit: Amazon Failed to Disclose Facial Recognition Usage to New York Shoppers

Lawsuit: Amazon Failed to Disclose Facial Recognition Usage to New York Shoppers